frooitionHELP CENTRE Dashboard My tickets Contact support

How to setup cross promotion rules - Custom Design ONLY

DESIGNS & TEMPLATES 1 MIN READ Updated 22 Sep 2026
Open this page in Frooition /ebaytools/cross-promotions

Before you start

Cross promotion rules are only available if you use a Frooition custom design. If you use a Frooition template design, cross promotions are not supported.

You will need an active Frooition custom design applied to your eBay listings before you can configure cross promotion rules.

Setting up cross promotion rules

Cross promotion rules control which of your other listings appear as recommendations to buyers viewing your eBay listings. You can configure these rules to show related products, items from the same category, or other criteria that encourage additional purchases.

To configure your cross promotion rules:

  1. Navigate to the cross promotions section in your Frooition account
  2. Define the criteria for which items should be promoted together
  3. Save your configuration
  4. The cross promotions will appear in your listings according to your custom design layout
Note
Changes to cross promotion rules apply to all listings using your custom design. You do not need to relist items for the changes to take effect.

How cross promotions appear

The appearance and placement of cross promoted items depends on your custom design. The promoted listings typically appear within the listing description, showing thumbnail images and titles that link to the other items in your shop.

Was this helpful?