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How to submit a support ticket

ACCOUNT & ACCESS 1 MIN READ Updated 22 Sep 2026 · 6 views
Open this page in Frooition /help/support/contact_us/index.php

How to submit a ticket

You can submit a support ticket through the Frooition help centre at https://freedom.frooition.com/help/support/contact_us/index.php.

When submitting a ticket, include:

  • A clear description of the issue you're experiencing
  • The steps you took before the problem occurred
  • Any error messages you received
  • Screenshots if they help illustrate the problem

The support team will respond to your ticket by email. You'll receive updates at the email address associated with your Frooition account.

Tip
Check the help centre articles before submitting a ticket. Many common questions are already answered there.
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